Self-exclusion in real money online casinos

real money online casinos
Posted by: top24casinos
Posted on: February 09 2021

Over the years different organizations and gambling authorities around the globe are implementing strict rules and conditions for real money online casinos to minimize the gambling risk to players. In fact, just recently, the UK gambling commission that is regulating and issuing a license to some Indian casinos is seeking feedback from all parties involved including players and operators to implement new terms and programs that will protect players from a problem in gambling.

According to the report, the gambling commission will continue to accept feedback until January 12, 2021. From this feedback, the said watchdog will create new license conditions and policies that will help the problem gamblers. But do you know, that some best online gaming websites have already some programs that help battling gambling issues especially addiction?

One of these programs is self-exclusion. This is a facility for players who decided to stop playing gambling for a certain period of time or maybe permanently. The said program will support the players by banning their online casino account during the duration they have chosen.

How does self-exclusion work in an online casino?

Anyone who is involved in online gambling for real money in India should be aware of this feature. If the players think that playing in a real money casino has a negative effect on their life, they can request to be self-excluded. Here, your casino account will be banned for a certain period. You will also no longer access any of the casino’s services.

All the information about self-exclusion can be found on the online casino’s responsible gambling page. Here you can answer a questionnaire if you want to evaluate if your gambling habits may harm you. Some casino sites will also provide, anonymous self-assessment tool you can take from a third-party organization. This will help you recognize if your gambling habit is negatively affecting any aspect of your life.

Typically, you have 4 options for the duration, if you want to be temporarily self-excluded from the casino. It can be made for 6 months, 1 year, 2 years, or 5 years. The players are free to choose the duration that would fit them. You are allowed to be self-excluded permanently. This means that you will never be able to access your account or make a new one to the casino.

During the self-exclusion period, any request for lifting the program will not be considered by the operator. If the players have remaining funds in their gambling account, it should be returned to the players.

Reactivation of the casino account?

Players’ accounts will not automatically be online, even after the period of self-exclusion ended. Players need to request to the customer service team to reactivate their account. The process isn’t complicated but it will take the casino team some to reactivate the account.

Players just to contact the customer service team and tell them that your self-exclusion has ended and you want to make your account operative again. You can contact them through phone calls or even live chat and email.

During the process, you may need to answer some questionnaires during the process. When the players complete the reactivation process, they still need to take a cooling-off period. During this period, you will still be unable to play any casino game or access your account. This usually takes 24 to 48 hours before the self-exclusion finally uplifted.

Timeout facility

For players who just wanted to pause playing, many real money casinos in India offer also another program that can choose. It is called the Timeout facility. This works exactly like the self-inclusion program, but here duration is much shorter. It can be made for 24 hours, 1 week, 1 month, or up to 6 weeks. During the duration, the players’ accounts will also be blocked and players will not be able to play online gambling for real money. Also, any lifting request during the period will not be considered by the casino.

Deposit Limit

Another option that players can use to minimize the gambling risk is the deposit limit. Not all online casinos in India thought have these features. To know, if the casino has this program, log in to your casino account, then go to your profile and choose responsible gaming.

Here you will find the deposit limit section. Tap this section and should enter your preferred Daily Deposit Limit amount. When you set your deposit limit to zero, you will automatically be self-excluded from the casino.

If players decided to remove the deposit limit, they will also take a cooling-off period. This usually takes 24 hours. This is also the case if the players wanted to increase or decrease their deposit limit.


Leading online casino sites in India offer several programs to protect their members from any gambling risk. All players who are involved in online gambling for real money should be familiar with these programs. Some Indian casinos also offer some questionnaires for you to recognize if your gambling habit is negatively affecting your life. This is completely free and we recommend that all players should answer this.